Election officials and election workers often work in high-pressure environments and interact directly with members of the public. The U.S. Election Assistance Commission (EAC), in partnership with the American Psychological Association (APA), developed two videos to help election officials and election workers manage challenging interactions and better understand and respond to workplace stress.
The EAC developed companion resources based directly on each video. The videos, two-page resources, and pocket guides provide the same information in different formats, giving election offices flexibility in how they use and share the information.
For best practices, tools, and guidance on other topics, refer to the main Clearinghouse Resources page.
EAC APA Managing Challenging Interactions
The Managing Challenging Interactions video, developed by the EAC and APA, provides practical strategies for election officials and election workers when interacting with individuals who may be frustrated, upset, or angry.
Managing Challenging Interactions: Two-Page Resource
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A printable version of the video content for training, staff discussions, or reference.
View the Managing Challenging Interactions: Two-Page Resource
Managing Challenging Interactions: Pocket Guide
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A quick-reference version of the video content designed for use on the job.
View the Managing Challenging Interactions: Pocket Guide
EAC APA Understanding, Recognizing, and Managing Stress in the Workplace
This video, developed by the EAC and APA, explains how stress can affect election officials and election workers and provides strategies for recognizing and managing stress.
Understanding, Recognizing, and Managing Stress: Two-Page Resource
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A printable version of the video content for training, staff discussions, or reference.
View the Understanding, Recognizing, and Managing Stress: Two-Page Resource
Understanding, Recognizing, and Managing Stress: Pocket Guide
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A quick-reference version of the video content designed for use on the job.
View the Understanding, Recognizing, and Managing Stress: Pocket Guide
Additional EAC Resources
- Clearinghouse Resources on Personal Security & Mental Health – Resources designed to help election officials manage mental health and personal security concerns.
- Clearinghouse Resources on Election Security – Resources designed to help election officials combat threats to election systems and personnel to improve election security.
- Election Official Security – Quick reference for election officials who may be facing personal threats while at work.