California - Los Angeles County Registrar-Recorder/County Clerk
Program Title
iPad Repurposing Project
Program Summary
The Los Angeles County Registrar-Recorder/County Clerk (RR/CC) replaced 1,100 outdated laptops used by Field Support Technicians with repurposed iPads managed through Intune to log incidents at vote centers and access essential training materials. The laptops required manual updates, two shared local accounts, and password resets a month-long process before every election that caused operational delays and security vulnerabilities. The new system eliminates shared credentials, standardizes configurations, and enables zero-touch deployment. This modern, secure platform strengthens physical and cybersecurity protection while improving the speed and reliability of field support across all vote centers.