2025 - Honorable Mention for Best Practices in Recruiting, Retaining, and Training Poll Workers

The Durham County Board of Elections launched the Precinct Official Knowledge Base for the 2025 Municipal Elections to empower poll workers to address voters questions and concerns confidently. The tool is a centralized, searchable online resource providing poll workers with easy access to step-by-step instructions, guidance, and reference materials designed for use before and during voting periods. By enabling users to quickly search for specific keywords and topics, the Knowledge Base ensures that election workers can quickly locate accurate information for real-time support, ensuring voters receive timely and efficient assistance, which in turn fosters greater public trust in the election process.