2024 - Winner for Outstanding Use of HAVA Grants in Elections Modernization

In 2024, the county introduced electronic Pocketalk devices handheld translation tools supporting over 84 languages through voice and image translation. These devices are deployed at all polling locations, with training provided for poll workers and other staff. As the population became more diverse, the county sought immediate, local solutions for better language accessibility and access to voter information. Funded by HAVA grants, this program has improved communication, boosted poll worker confidence, and enhanced service across departments, all while remaining cost-effective. Pocketalk is also used in the Election office, Clerk of the Board, and Clerk-Recorder offices year-round. Its features, including visual and spoken translations, have proven especially valuable for assisting hearing- and sight-impaired individuals.