2024 - Winner for Exemplary Contingency Planning and Emergency Response Efforts

Lexington County Voter Registration developed two innovative training programs focused on improving communication with voters and enhancing the election experience in challenging situations. The first initiative was an Emergency Flip Book designed as a quick-reference guide for poll workers to use during emergency situations. This tool ensured that clerks and poll workers could respond swiftly and appropriately, reducing confusion and helping maintain voter safety and confidence. The second program consisted of situational training aimed at equipping clerks with the skills to manage public interactions calmly and professionally. This training empowered election staff to handle tense situations, prevent misunderstandings, and resolve conflicts. Both programs emphasized respect and professionalism, reinforcing the principle that voters are valued customers in the democratic process. By implementing these efforts, Lexington County ensured that all voters felt safe and welcomed at the polls.