Arizona - Coconino County Elections Department
Program Title
Empowering Poll Workers Through Situational Awareness Training: A Model for Collaboration Between Elections and Law Enforcement
Program Summary
The Coconino County election training program emphasizes robust contingency planning through a two-phase approach. Phase 1, centered around the CLARA Model (Calm, Listen, Affirm, Respond), trains poll workers to respond effectively to voter concerns. Workers are equipped with tools, including providing legal handouts and escalating issues to polling location inspectors when needed. This proactive communication framework enhances voter experience and promotes calm under pressure. Phase 2 focuses on advanced situational awareness and emergency preparedness, especially for lead poll workers. Developed in collaboration with local law enforcement, this phase trains workers in threat recognition and emergency response protocols. The partnership ensures law enforcement expertise is integrated into election planning, addressing security concerns and enabling swift, informed responses to potential disruptions. Together, these phases represent a forward-thinking contingency strategy. The training ensures that poll workers are not only operationally prepared but equipped to handle any emergencies or irregularities.