Poll Workers relate better when the message is coming form the top election official. I train all of the poll clerks, poll book inspectors, and ballot issuers. Orange County is considered a large county in Florida.

Because evaluating poll worker training and evaluating poll worker performance are so intertwined, I think there should be language connecting to the two evaluations.  As two separate chapters in two separate sections, they are not connected.

The emphasis on page 106 to performing tasks "quickly" might suggest that speed is more important and quality.  Perhaps "efficiently" could replace "quickly."

The image of the newsletter on page 108 would seem to fit better in Chaper 18 - Communication Strategies.